Leak, backup, or no hot water? Call Cole’s Plumbing
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Plumbing FAQs for Bay St Louis, MS and the Northshore

Quick answers on drains, water heaters, gas lines, backflow, and more.

Drain and sewer

Should I call a professional or try to clear a clog myself?
Professionals use motorized snakes, hydro-jetting, and cameras to clear deep clogs that plungers and chemical cleaners can’t.
How often should I have my drains cleaned?
About once a year to prevent build-up, and sooner if drains are slow or smell.
What causes clogs?
Grease, food waste, hair, roots, soap scum, and mineral buildup.

More about drain and sewer

Water heaters

Why do I have no hot water?
Common causes are a faulty thermostat, a tripped breaker, a broken heating element, or an extinguished pilot light. If it keeps happening, call us.

More about water heaters

Gas lines

What are the signs of a gas leak?
A sulfur or rotten-egg smell, hissing near gas lines, dead plants near the line, or a sudden jump in gas use. If you suspect a leak, leave the area immediately and call your gas utility or 911 from outside. Don’t use switches, phones, or flames inside.

More about gas lines

Backflow

How often should a backflow preventer be tested?
Yearly.
Which properties may need testing?
Properties with irrigation, fire sprinklers, or larger plumbing systems may need testing.
What happens if a backflow problem isn’t fixed?
Untreated issues risk contamination and legal problems.
How long does a test take?
A test usually takes 30 to 60 minutes. Repairs vary.

More about backflow

Under-slab tunneling

[PLACEHOLDER] Slab-tunneling question 1
[PLACEHOLDER] Answer needed from the owner.
[PLACEHOLDER] Slab-tunneling question 2
[PLACEHOLDER] Answer needed from the owner.

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Commercial

What’s the difference between residential and commercial plumbing?
Commercial systems have larger pipes, bigger drainage systems, and higher water demand.
Do you offer maintenance plans?
[PLACEHOLDER] Owner to describe the plans.

More about commercial

We serve Hancock County MS, St. Tammany Parish LA, Metairie LA, Kenner LA, and nearby areas.

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